Bailiffs cannot levy for fees (especially unlawful fees), and if they do, they are committing an offence. They have no court authority to levy for fees, but this does not concern SGC. They are happy for their contractors to harass and to break the law. I warned them that failure to call them off would result in court action against SGC. Here is their reply...Dear Mr North,Thank you for your e-mail dated 31st July 2013.Any ongoing dispute with the bailiffs is with yourself and them; however I have contacted Rundles and checked the remaining balance that is owed is £280.50 which is bailiff costs that were incurred when the debt was passed to them for collection. Please make payment to them to settle the outstanding balance or if you do not wish to contact Rundles then you can make payment to us and we can then advise Rundles accordingly.
RegardsMr Paul Mooney
Senior Recovery Officer
This overlooks the fact they were sent a long and detailed email asking for clarification for the exact lawful authority by which they clamped my car - and evidence of the alleged first visits. They did not reply. Quelle surprise! But SGC are satisfied. Their idea of an investigation is to forward a copy of my complaint to the bailiffs and allow them to investigate themselves, wash their hands of it - and to take their word for it that visits were made when there is no evidence of them having done so on the alleged dates.
Dear Mr NorthI would like to confirm that your Complaint was handled correctly and the outcome was, it not being upheld, and you were found liable.The letter sent to you dated 27th February 2013, advises you of this and it also states on the final paragraph that if you were still dis satified with the outcome, then you could within 20 days, request to go to stage 2 of the Councils Complaint Procedure, stating the reason why you are dis satisfied and also advising of a resolution.This you did not do.No further emails will be responded to, they will however be noted on your account.Please make arrangements to pay the debt outstanding.I trust this clarifies the situation.
SGC's recovery department have been deliberately obstructive from the beginning. But I am neither surprised nor troubled by this. As far as I'm concerned they're just digging themselves deeper into the hole. I now have it in writing that they will no longer respond to communication regarding this case. The message is loud and clear. Now they have their money, they are not interested in serving the public - but now they consider this matter resolved, that can only mean any authority to collect that the bailiffs once had has now expired. They have now made themselves liable for any further criminal activity by Rundles. This is going to cost them a lot of money should Rundles continue their action.